Integration
Current + TeamGPS integration
TeamGPS CSAT answers on the right company and technician in Current, with alerts and churn flags, plus each technician's weekly TeamGPS scorecard.
Written by the Current MSP team
Last updated November 9, 2026
Current connects to TeamGPS with one API key and reads two things: the CSAT answers your customers give after a ticket, and each technician's weekly TeamGPS scorecard. Current only reads. It never sends a survey and never changes an answer or a scorecard number.
Status
Current built this connector from TeamGPS's published API, and it has not yet been checked against a live TeamGPS account. If a figure looks wrong after you connect, support reads the card's sync record first.
What Current reads and shows
- Answers from the last 365 days, using TeamGPS's own Positive, Neutral and Negative rating.
- Each answer matched to a company by ticket number, contact email, company name or web domain, and to the technician who worked the ticket when that person is linked to a PSA technician.
- The last eight weeks of the team scorecard, showing the latest complete week. A tenant admin, or a service manager where the Service Desk is on, sees the whole team; anyone else sees their own line.
Unhappy answers raise the same follow-ups and churn flags as CrewHu. A workspace runs one of CrewHu, SimpleSAT or TeamGPS.