Terms of Service

Last updated: October 26, 2026

These Terms of Service (the “Terms”) govern your access to and use of Current, the software-as-a-service platform available at current.day, operated by Current MSP Inc., a Michigan corporation (“Current MSP,” “we,” “us,” or “our”). By creating a workspace, accessing, or using Current (the “Service”), you agree to these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, and “you” and “Customer” refer to that entity.

1. Who may use Current

Current is a business-to-business service. Account holders must be businesses, and you may only use the Service in the course of your business or profession. The Service is not offered to consumers and is not directed to children. You must be at least 18 years old to use Current, and you may not permit anyone under 18 to use it. If you do not qualify, do not create a workspace.

2. Your account and workspace

To use Current you create a workspace (a “tenant”) and one or more user accounts (“seats”). You are responsible for the accuracy of the information you provide, for configuring roles and permissions appropriately, and for all activity that occurs under your workspace and accounts. You must safeguard login credentials and any API keys or integration secrets, and notify us promptly if you suspect unauthorized access. Each workspace is logically isolated from every other tenant at the database layer using row-level security.

3. Clickwrap acceptance

Creating a workspace requires you to affirmatively accept these Terms and our Privacy Policy by checking the acceptance box during signup. When you do, we record the timestamp of your acceptance and the version of these Terms then in effect, and retain that record as evidence of your agreement. If your organization does not accept these Terms, do not create a workspace.

The person who accepts these Terms for a workspace represents that they have the authority to bind their organization. That acceptance applies to and binds the organization and everyone it gives access to the Service: its employees, the users it invites, the clients it invites as Partner Viewers, and anyone else it lets use its workspace. The organization is responsible for their compliance with these Terms.

4. Subscriptions, seats, and billing

Current is sold as a subscription priced per user (per “seat”), billed through our payment processor, Stripe, on a monthly or annual basis as you select. A minimum of three (3) seats applies. New subscriptions begin with a 14-day free trial that requires a payment method on file; unless you cancel before the trial ends, your subscription converts to a paid subscription and the payment method is charged.

• Seat changes. You may add or remove seats from the in-product billing settings. Added seats are prorated for the current billing period; changes take effect per the billing terms shown in-product at the time of the change.
• Renewal. Subscriptions renew automatically for successive periods (the same term you selected) at the then-current rate applicable to your account, until canceled.
• Cancellation. You may cancel from the in-product billing settings. Cancellation takes effect as described in those billing terms (generally at the end of the current paid period); fees already paid are non-refundable except where required by law or as described under “Fair use limits and usage add-ons” below.
• Failed payments and dunning. If a charge fails, we follow a dunning process — we retry the payment and notify you. If payment remains unresolved, we may suspend the workspace until the balance is paid, and continued non-payment may result in termination.
• Taxes. Fees are exclusive of taxes. You are responsible for any sales, use, VAT, or similar taxes, other than taxes on our net income.

Fees are charged in the billing currency selected when your subscription starts: US dollars, euros, pounds sterling, or Canadian, Australian or New Zealand dollars. Each currency has its own fixed price, published on our pricing page; prices are not converted at an exchange rate, and the billing currency cannot change once the first invoice is issued. It is independent of the display currency your workspace is set to. We never store your full card number; card data is tokenized and handled by Stripe.

Fair use limits and usage add-ons

Your subscription includes use of the Service, including its AI features, within the fair use limits set out in our Fair Use Policy (the “Fair Use Policy”), which forms part of these Terms. If the Fair Use Policy conflicts with this section, this section controls. Fair use limits may apply to AI features (whether a person starts them or Current runs them automatically), outbound email volume, file storage, and API and sync volume. Limits are counted per workspace and shared by all of its users, unless the Fair Use Policy says otherwise. They apply to every subscription, including subscriptions at Founding Partner pricing. In this section, “tenant admins” means the users your workspace gives the tenant admin role, and “billing contact” means the contact on your subscription’s billing record.

• Published limits and prices. We charge for usage above a limit only where the Fair Use Policy states both that limit and the price of the add-on that applies above it (a “chargeable limit”). Where the Fair Use Policy describes a resource without a chargeable limit, reasonable use applies and no add-on is charged for it. Add-on charges begin only on the billing start date published in the Fair Use Policy, which will be at least 30 days after we email your workspace’s tenant admins and billing contact that the date has been set. Before the billing start date, usage above a chargeable limit is not charged and the affected features keep working.
• Subscriptions that started before October 24, 2026. We charge add-ons to these subscriptions only after one of your tenant admins has accepted, in Current, the version of these Terms that contains this section. Continued use under Section 19 does not count as this acceptance. On and after the billing start date, until that acceptance is given, the affected features pause when your workspace reaches a chargeable limit, nothing is charged, and the features resume when the allowance renews or a tenant admin accepts.
• Changes to limits and prices. We will give at least 30 days’ notice by email to your tenant admins and billing contact before we add a chargeable limit, lower one, raise an add-on price, or change how usage is counted in a way that makes the same use count for more. A change applies only to usage after it takes effect. A change that raises a limit or lowers a price may take effect immediately. If you do not accept the start of add-on charges or a change described in this paragraph, you may cancel your subscription before it takes effect. That cancellation takes effect immediately, and we will refund the unused part of any subscription fees you prepaid and any unused add-on units you purchased.
• Notice before the first charge. The first time a paid subscription goes over each chargeable limit at a time when add-on charges could apply (on or after the billing start date, after any acceptance this section requires, and with pausing turned off), we email your tenant admins and billing contact, and we do not charge for usage above that limit from the moment it was exceeded until 14 days after that email. Going over during a free trial does not use up this notice period. We also email them each time your workspace reaches a chargeable limit in a later month.
• How add-ons are charged. After that, usage above a chargeable limit is sold in the add-on units the Fair Use Policy describes, at the price published there in your billing currency, plus applicable tax. You authorize us to charge the payment method on file for add-ons, without you being present, when your workspace starts to use each add-on unit, whether your subscription is billed monthly or annually. We may combine several add-on charges into one charge, made no later than the end of the calendar month. Each charge comes with an email receipt that states your usage, the limit (your included allowance), and the amount. If you pay us by invoice rather than by card, add-ons are billed on your next invoice. You can stop future add-on charges at any time by choosing to pause instead, as described below. If an add-on charge fails, the affected features pause until it is paid. An unpaid add-on charge alone does not lead to suspension or termination of the rest of the Service under this Section 4 or Section 15. Otherwise, this Section 4 applies to add-on charges as it does to other fees.
• Choosing to pause instead. A tenant admin may choose in Current that, once your workspace has reached a chargeable limit and has used any purchased add-on units, the affected features pause instead of being charged. Pausing covers AI that Current runs automatically as well as AI a person starts; for storage or email, pausing means new usage is not accepted. While that choice is on, no add-on is charged, and the features resume when your allowance renews or the choice is turned off. Turning the choice off while your workspace is over a chargeable limit starts add-on charges from that moment, or when the 14-day period under “Notice before the first charge” ends, if that is later.
• Free trials. No add-on is ever charged for usage during a free trial. If a trial workspace reaches a limit, the affected features pause until the allowance renews or a paid subscription starts.
• Seeing your usage. Before add-on charges begin, we will show each workspace’s usage against its chargeable limits in Current.
• Measurement and disputes. Usage is measured by our systems, and you can see it in Current. If you believe an add-on charge is wrong, tell us through the Help Center within 30 days of the receipt for that charge, and we will review our records with you and share the usage data behind the charge. If the charge was wrong, we will refund or credit the difference. We do not charge for usage caused by a fault in Current’s own automatic features, and we will refund or credit any such charge whenever it is found. Except for charges caused by such a fault, add-on charges that are not disputed within that time are non-refundable, except where the law requires otherwise. Included allowances do not carry over from one calendar month (UTC) to the next; purchased add-on units carry over as the Fair Use Policy describes.
• Protecting the Service. We may slow down, queue, or pause any feature for a workspace or a user, without notice, where usage is abusive or fraudulent, is generated by scripts or automation outside the normal use of the Service, creates a security risk, or threatens the performance or availability of the Service for other customers, and we may apply the daily safety limits described in the Fair Use Policy. Doing so does not by itself result in any add-on charge, and it does not change the fees for your subscription.

5. Founding Partner pricing

Under our Founding Partner program (Round 1), the first 100 MSP customers receive the founding rate of $50 per user per month, or $45 per user per month billed annually. The founding rate is locked for as long as the subscription remains active and in good standing. If the subscription is canceled or lapses, the founding rate is forfeited and may not be reinstated. Once Round 1 closes, list pricing, $149 per user per month or $134 per user per month billed annually, applies to new subscriptions. Where a subscription is billed in a currency other than US dollars, the founding and list rates are the fixed amounts published for that currency on our pricing page.

The founding rate is the price per seat. It does not exempt a subscription from the fair use limits and usage add-ons described in Section 4, which apply to Founding Partner subscriptions in the same way as to every other subscription.

6. License grant

Subject to these Terms and your payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Service for your internal business purposes during your subscription. All rights not expressly granted are reserved.

7. Acceptable use

You agree that you will not, and will not permit anyone to:

• use the Service for any unlawful purpose or in violation of any applicable law;
• resell, sublicense, rent, or provide the Service to third parties except under a separate written agreement with us;
• probe, scan, penetration-test, or attempt to breach the security of the Service without our prior written authorization;
• reverse-engineer, decompile, or attempt to derive the source code of the Service, except to the extent that restriction is prohibited by law;
• interfere with or disrupt the integrity or performance of the Service, or attempt to gain unauthorized access to it or to another tenant’s data;
• upload malware, or send unsolicited or unlawful communications through the Service; or
• use the Service to build a competing product or to benchmark it for a competitor.

8. Your responsibilities and your data

You are responsible for the data you and your users submit to, or connect to, the Service (“Customer Data”). You must ensure that your collection and use of Customer Data — including employee, contact, and client data you sync from connected systems — has a lawful basis and complies with applicable privacy and data-protection laws, and that you have provided any notices and obtained any consents those laws require. You are responsible for the accuracy and legality of Customer Data.

9. Ownership of Customer Data

As between you and us, you own all Customer Data. We process Customer Data only to provide, secure, support, and improve the Service, and as otherwise instructed by you through the Service’s features. “Improve” has the limited meaning set out under “Use of data” in our Data Processing Addendum. We do not sell Customer Data. On termination, Customer Data is deleted on request or in accordance with our retention schedule (see Section 15). Our processing of personal data within Customer Data is further described in the Privacy Policy. Our Data Processing Addendum is incorporated into these Terms by reference and applies automatically — with no separate signature — to every customer whose processing is subject to the EU GDPR, the UK GDPR, or the Swiss FADP. It carries the Article 28 processing terms, our security measures, the named subprocessor list and change-notice commitment, a 72-hour breach-notification commitment, the deletion schedule, and the Standard Contractual Clauses with the UK Addendum.

Export at any time. While your subscription is active you may request an export of your Customer Data in a commonly used, machine-readable format, and we will provide it within thirty (30) days, at no charge for a reasonable number of requests. Export after termination is covered by Section 15.

Where your data is stored. Customer Data is stored in the United States, including backups. If your organization needs its data hosted in another region, contact us through the Help Center contact form and we will tell you what we can support. Regional hosting is not available by default and is arranged case by case.

10. AI features

Current includes built-in AI features that generate briefs, drafts, summaries, business reviews, and analyses from data in your workspace. To provide these features, relevant workspace data is processed by our AI subprocessor. We do not use Customer Data to train our own or any third party’s foundation models. Use of AI features counts toward the fair use limits described in Section 4 and the Fair Use Policy.

AI can make mistakes, and checking its results is your job. Everything AI produces in Current is a draft for you to review. It can be inaccurate, incomplete, or out of date, it can state a number or a fact that is simply wrong, and it is not professional, legal, financial, or tax advice. You are responsible for reviewing AI output before you rely on it — and in particular before you:

• send it to a client, or put it in a document you hand to one;
• bill against it, quote from it, or use it to price work;
• record it in your PSA or any other system of record; or
• make a business decision on the strength of it.

We provide AI features on an “as is” basis and make no warranty as to the accuracy, completeness, or fitness for any purpose of any AI output. Sections 16 and 17 apply to AI features in full.

11. Integrations you connect

Current can connect to third-party services at your direction. When you connect an integration, you authorize us to exchange data with that service as needed to provide the feature, and that data flows under your instruction. Integrations you may enable include:

• ConnectWise PSA — two-way synchronization, including billing records, for projects you place in synced mode;
• Kaseya Autotask PSA — two-way synchronization, including billing records, for projects you place in synced mode;
• Microsoft 365 (via Microsoft Graph): using delegated permissions, which act as a signed-in user, and, for features that work for your whole organization (such as a shared support mailbox, mailbox capture across your staff, and installing Current in Microsoft Teams), application permissions. Your Microsoft administrator grants both and can revoke them at any time. This covers Teams messages, SharePoint files, Outlook calendars and mail, and Microsoft To Do tasks; and, where you explicitly enable mailbox capture, email ingestion limited to messages involving your known CRM contacts or your customers’ email domains;
• HaloPSA — two-way synchronization, including billing records, for projects you place in synced mode;
• Syncro — two-way synchronization, including billing records, for projects you place in synced mode;
• HubSpot — two-way synchronization;
• Seamless.ai — prospecting and contact enrichment, using your own Seamless.ai account and API key;
• ScalePad Quoter and Lifecycle Manager;
• ConnectWise CPQ — won-quote retrieval and quote-to-project conversion;
• CrewHu — customer-satisfaction feedback;
• Handwrytten — physical direct mail; to fulfill a card, the recipient name and mailing address you provide are shared with Handwrytten;
• ZeroBounce, email verification using your own ZeroBounce key;
• Acronis Cyber Protect Cloud, which reads backup status, alerts, EDR incidents and usage, and starts a backup for one computer or dismisses one alert when a member of your team presses that button on a service desk ticket;
• Duo, which reads multi-factor coverage and, if you add a second key for it, sends a Duo Verification Push to a caller’s phone when a member of your team asks for one from a service desk ticket; and
• View-only reporting feeds — including ConnectWise RMM, Datto RMM, NinjaOne, Syncro RMM (assets, patches, installed applications, and alerts), Datto Backup, Backup Radar, Veeam Service Provider Console, Axcient x360Recover, Slide, Datto EDR, Huntress, SentinelOne, ThreatLocker, CyberFOX AutoElevate, Petra Security, Auvik, RocketCyber, UniFi, Cisco Meraki, Fortinet FortiCloud, KnowBe4, Addigy, and Inky.

Each third-party service is governed by its own terms and privacy practices, and its availability and behavior are outside our control (see Section 16). You are responsible for your accounts, credentials, and authorizations with those services. A service you connect using your own account is not our subprocessor.

Prospecting and outbound email. Where an integration you connect brings personal data into your workspace — prospecting and enrichment data in particular — you are the controller for that data, and any notice obligation toward those individuals is yours. For campaigns and sequences you send through the Service, you are the sender and are responsible for complying with direct-marketing law, including the UK Privacy and Electronic Communications Regulations and equivalent ePrivacy rules, which treat sole traders and partnerships differently from incorporated businesses.

12. Intellectual property; feedback

The Service, and all software, designs, and content we provide (excluding Customer Data), are and remain the property of Current MSP Inc. and our licensors, protected by intellectual property laws. These Terms grant you no rights in the Service except the license in Section 6. If you send us suggestions or feedback about the Service, you grant us a perpetual, irrevocable, royalty-free license to use it to improve and operate the Service, without obligation to you.

13. Confidentiality

Each party may receive non-public information of the other that is marked or reasonably understood to be confidential (“Confidential Information”). The receiving party will use Confidential Information only to perform under these Terms, protect it with reasonable care, and not disclose it except to personnel and contractors bound by confidentiality obligations. This does not apply to information that is public through no fault of the receiving party, was already known to it, or is independently developed or lawfully obtained. A party may disclose Confidential Information if required by law, provided it gives reasonable notice where permitted.

Our commitment as an MSP. Current is built and run by people who also operate a managed services business, and we hold ourselves to a specific restriction because of it. Our personnel access Customer Data only to provide support, investigate a security or availability issue, or comply with a legal obligation — and only where there is a logged business need. We do not access, review, or use your client lists, pricing, contracts, margins, or pipeline for any competitive, sales, benchmarking, or business-development purpose, and we do not disclose them to our managed services business. Access is provisioned on the principle of least privilege, and this obligation survives termination. We will sign a mutual non-disclosure agreement on request.

14. Availability and third-party services

The Service is provided on an “as is” and “as available” basis. We do not commit to any specific uptime or service level unless we agree to one separately in writing. We may perform maintenance, and will use reasonable efforts to schedule planned maintenance to limit disruption. We are not responsible for the availability, accuracy, or behavior of third-party services you connect (such as ConnectWise, Autotask, Microsoft, and the other integrations in Section 11), which have their own terms and may change or discontinue their services.

15. Term, termination, and data export

These Terms remain in effect while you have an active subscription or workspace. Either party may terminate for the other’s material breach if the breach is not cured within thirty (30) days after written notice. We may suspend or terminate access for non-payment per Section 4, or immediately for use that poses a security, legal, or operational risk.

On termination or expiration, your right to use the Service ends. For thirty (30) days after termination, you may request an export of your Customer Data in a commonly used, machine-readable format.

Deletion. After that export window closes, we delete Customer Data from live production systems within thirty (30) days, and in any event no later than sixty (60) days after the window closes. Deleted data persists in encrypted, rolling backups until those backups age out on their normal cycle, which will be no later than ninety (90) days after deletion from live systems; backups are not selectively edited, are restored only to recover from an incident, and anything restored is re-deleted on the same basis. We will confirm deletion in writing on request.

We retain limited records where law requires it — billing and tax records for the period financial and tax law requires, typically seven (7) years, and security and audit logs on a rolling basis. The full schedule is in the Privacy Policy and the Data Processing Addendum. Deleting a workspace does not delete anything from your PSA, your Microsoft 365 tenant, or any other system you connect — those remain entirely under your control.

Sections that by their nature should survive — including ownership, confidentiality (and the MSP commitment in Section 13), disclaimers, limitation of liability, indemnification, and governing law — survive termination.

16. Disclaimer of warranties

Except as expressly stated in these Terms, the Service is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, that it will meet your requirements, or that AI outputs, synced data, or reporting will be accurate or complete. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

17. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, or data, arising out of or relating to these Terms or the Service, even if advised of the possibility of such damages. Except for your payment obligations, each party’s total aggregate liability arising out of or relating to these Terms will not exceed the total fees you paid to us for the Service in the twelve (12) months immediately preceding the event giving rise to the claim. These limitations apply regardless of the theory of liability and are a fundamental basis of the bargain between us.

18. Indemnification

You will defend and indemnify Current MSP Inc. against third-party claims arising from Customer Data, your use of the Service in violation of these Terms or applicable law, or your breach of your obligations here (including your responsibilities and lawful-basis representations in Section 8). We will defend and indemnify you against third-party claims that the Service, as provided by us and used in accordance with these Terms, infringes that third party’s intellectual property rights; this does not cover claims arising from Customer Data, third-party services, or your unauthorized modifications or combinations. The indemnifying party’s obligations are conditioned on prompt notice, reasonable cooperation, and control of the defense (with the other party’s counsel permitted at its own expense).

19. Changes to the Service and to these Terms

We may modify the Service over time by adding, changing, or removing features. We may update these Terms from time to time. When we do, we post the updated version here with its effective date. Your continued use of Current after that date means you accept the updated Terms. For material changes, we will give at least 14 days’ notice by email or in Current before they take effect. If you do not agree to a change, stop using the Service and cancel your subscription before the change takes effect. Changes to chargeable limits, add-on prices, and how usage is counted follow the notice rules in Section 4; other changes to the Fair Use Policy follow this section.

20. Governing law and dispute resolution

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. You and we agree that the state and federal courts located in Delaware have exclusive jurisdiction and venue over any dispute arising out of or relating to these Terms or the Service, and each party consents to that jurisdiction. To the extent permitted by law, each party waives any right to participate in a class action or class-wide arbitration; claims may be brought only in an individual capacity.

21. General

• Assignment. You may not assign these Terms without our prior written consent, except to a successor in a merger or sale of substantially all your assets. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale.
• Entire agreement. These Terms, together with the Privacy Policy, the Fair Use Policy, and any order or written agreement referencing them, are the entire agreement between you and us regarding the Service and supersede prior discussions.
• Severability. If any provision is held unenforceable, the rest remain in full force and the unenforceable provision will be modified to the minimum extent needed to make it enforceable.
• No waiver. A failure to enforce a provision is not a waiver of the right to enforce it later.
• Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.

22. Contact

Questions about these Terms? Reach us through the Help Center contact form at current.day/help/contact. For privacy and data-protection matters, including a countersigned Data Processing Addendum or a security questionnaire, contact privacy@current.day. The Service is operated by Current MSP Inc., 2851 Charlevoix Dr SE, Suite 100, Grand Rapids, MI 49546.