Current + Backup Radar integration
Backup Radar's verdict on every backup job, failing, out of SLA or in compliance, on each customer's company page and business review.
Current connects to Backup Radar with one ScalePad Hub API key and reads the verdict it gives every backup job, whichever backup tool runs it. The result sits on each customer's company page and business review, so your team answers whether their backups are working from one place.
What Current reads
- The backup jobs Backup Radar monitors for each customer.
- Each job's latest result and its SLA state.
- 30 days of compliance counts per customer.
Backup Radar counts jobs, not machines, so its numbers sit on their own card rather than adding into another backup tool's protected-systems figure. The sync runs every 6 hours, and Sync now runs it on demand.
Read only
Current calls three read endpoints and nothing else. Creating, muting, acknowledging or closing a Backup Radar ticket, editing a backup method and changing an SLA policy are absent from the connector, so a failing backup clears in Current because it cleared in Backup Radar.
Mapping to companies
Where your PSA is connected to ScalePad, a client imported from Autotask carries its Autotask company id and Current matches on it. Everything else matches by normalized name when exactly one company fits.