Stop the CSV shuffle: AI outage notices from your PSA
Pick the service, and the audience is everyone who buys it, counted live from your PSA's contracts, with no CSV export. Draft with AI writes the outage notice from what you type, and you read it, change any word and approve it before it goes. The same engine finds upsell audiences, and sequences send a few one-to-one emails from your own mailbox.
This film covers Campaigns. That page has the detail behind it, with screenshots and how the PSA sync works.
Full transcript
Tuesday, 9:14. Your VoIP carrier is down. 22 customers can't take a call. So all 22 are calling you. Who has VoIP with us? Step one. Export companies. Step two. Export contracts. Three. Match them by name. One says Inc. One doesn't. Four. Delete the ones who left in March. Five. Upload it to another tool.
Six. Blank page. Dear valued customer. Phones still ringing. That's the CSV shuffle. Now let's look at the same issue in Current. New campaign. Service notice. Who gets it? Everyone who buys VoIP. Counted from your PSA's contracts. No export. Keep your PSA. Autotask, ConnectWise, HaloPSA or Syncro. Active only. The ones who left in March drop off.
Draft with AI. Pick Outage notice. Type what you know. Inbound calls down since 9:10. Next update, 11. Current writes the notice: what's down, who's affected, when you'll update next. Read it. Change any word. Send a test to yourself. You approve it. 22 customers, one notice. Unsubscribed from your newsletter? They still get it.
It isn't marketing. Bounced addresses never get it. Your customers read what's down, what still works, and when you'll update next. Say you want to sell security awareness training. Who already buys EDR from you, but not training? Same engine, other direction. Has Managed EDR. Missing security awareness training. That's your next campaign. Then see who opened, who clicked, and which link.
New to sequences? A sequence is a few one-to-one emails, days apart, from your own mailbox. Some customers have never tested a restore. Enroll them in a restore check. Tell the AI the goal. It drafts the emails and the waits. It saves paused. You switch it on. Weekends are skipped. When someone replies, they're out.
Underneath, a CRM on your PSA's own records. Every company, contract and MRR figure, already there. Every touch lands on the company timeline. When they say yes, put the deal on your pipeline. No exports. No lookups. Next outage, pick the service. $50 a user a month, locked in for the first 100 MSPs. $95 after that.
Every feature. Every integration. Everything we ship next. One price. No tiers, no add-ons, ever. Start your 14-day free trial at current.day.
Keep watching
The CRM that speaks fluent MSP
A CRM built around how an MSP actually runs: MRR, agreements, seats and renewals on every record, synced two-way with Autotask, ConnectWise, HaloPSA or Syncro, plus stage checkpoints, self-calculating commissions and AI daily briefs.
Your engineers hear every upsell. Whitespace catches them.
Current reads every ticket and email in your PSA, lights up what each customer keeps asking about but hasn't bought, shows the receipts behind every flag, and totals the missing MRR across your book.
Current in 106 seconds
The full tour: AI reads a won quote and builds the project plan, scheduling reflows around your team's real availability, time entries sync to your PSA, AI builds dashboards from a description, and Whitespace surfaces what customers ask about but never bought.