Current + MSP360 integration
Which of each customer's computers are backing up, which are failing, which have no backup plan, and the last good backup, read from MSP360.
Current connects to MSP360 (formerly CloudBerry) Managed Backup with an API login and reads each customer's computers every 15 minutes: which have a backup agent, each backup plan's last result, which are failing, which have no backup plan, the last good backup, storage used and licences. An optional RMM API token adds device health and open RMM alerts.
Status
Current built this connector from MSP360's published API, and it has not yet been checked against a live MSP360 account. If a figure looks wrong after you connect, support reads the card's sync record first.
One definition of a failing backup
- A plan whose latest run ended in Error, Overdue, Interrupted or Stopped unexpectedly is failing.
- A run that ended in Warning counts as a good backup.
- A computer with no backup plan is unprotected, counted on its own, never as failing.
Actions
Run backup now is available on a Service Desk (Beta) ticket for that customer's computer, and is off until a tenant admin turns it on. The company page keeps a read-only card.