MSP software questions, answered

Autotask does include a Gantt-style project timeline — here's what it does well, where it runs out of road, and how to add real scheduling on top.

ConnectWise PSA has project boards and dependencies, but a true critical-path engine is a different thing. Here's the honest answer.

Pricing splits into three models — bundled PSA modules, bolt-on planners, and dedicated platforms. Here's how to read them, plus Current's number.

Dependencies control the order tasks happen in an Autotask project. Here's how they work, the finish-to-start limit, and what they don't do.

HubSpot and Autotask don't share a native, built-in integration. Here's what connecting them actually takes — and the MSP-native alternative.

There's no single winner — the real question is general-purpose versus MSP-specific. Here's the honest trade-off and how to choose.

Syncro is a capable SMB all-in-one, but its 'projects' are stacked tickets. Here's what it can and can't do — and where that leaves you.

One wins the business, the other delivers and bills it. Here's the clean distinction — and why MSPs need both to actually talk to each other.

Autotask sequences tasks with dependencies, but that isn't the same as a critical-path engine. Here's the difference and your options.

Utilization is billable hours over available hours — simple math that most MSPs get wrong on the denominator. Here's how to track it accurately.

Yes, Moovila syncs with Autotask — and its critical-path engine is genuinely deep. Here's the honest picture, tiers and all.

A good MSP project tool does three things at once. Here's the checklist, the three categories to choose from, and where each one fits.

Map what every customer buys against everything you sell. The gaps are your pipeline — and most of the data is already in your PSA.

Whitespace analysis maps what each customer buys against everything you sell, so the gaps become a ranked expansion pipeline.