Does Syncro have project management?

Not in any real sense. Syncro is a popular SMB all-in-one that combines RMM, PSA, and billing at transparent per-technician pricing, but it doesn't have a dedicated project module. In Syncro, 'projects' are handled as parent/child tickets — there's no Gantt chart, no critical path, no task dependencies, no milestones, and no portfolio view.

What that means in practice

For a quick multi-step job, nesting child tickets under a parent works fine. But for anything with sequencing — an office move, a data-center migration, a multi-site rollout — you can't model prerequisites, see the longest dependent chain, or reflow dates when a step slips. You're tracking a checklist, not managing a project.

Syncro's real strengths

Credit where it's due: Syncro's appeal is simplicity and price. One tool for remote monitoring, tickets, and invoicing, with straightforward per-tech billing, suits smaller shops that don't want to stitch a stack together. Project management just isn't what it's for.

Adding real project management

Current gives any MSP a genuine project layer: dependency-aware scheduling, a native critical-path engine, Kanban and Gantt, milestones, a portfolio view, and PTO-aware back-scheduling. Since September 2026 Syncro is one of the four PSAs Current syncs with, alongside Autotask, ConnectWise and HaloPSA, so the plan lives in Current while the parent and child tickets, the time and the invoicing stay in Syncro.

What you actually lose without a project module

Parent/child tickets fail in a specific way, and it is worth naming it. Ticket systems model work as a flat list with a status each. Projects model work as a graph: task B cannot start until task A finishes, task C can run alongside both, and the go-live date is whatever the longest chain of dependent work adds up to. A ticket list cannot express that chain, so nobody can answer the two questions that matter on a delivery project — which task is currently driving the finish date, and what happens to that date if this one slips.

The practical result is that estimates become guesses and slips are discovered late. A technician marks a child ticket done three days behind and nothing recalculates, because there is nothing to recalculate. The client finds out at the status call.

Where the line actually falls with Current

Current adds the layer Syncro does not have: dependency-aware scheduling with all four dependency types, a real critical-path calculation, an interactive dependency map, Kanban and Gantt views, milestones, a portfolio view, and back-scheduling from a fixed go-live date.

Be clear about the boundary, though. Current syncs two-way with Syncro: a Current project becomes a parent ticket with child tickets under it, and time you log in Current goes back to Syncro for billing. Current owns the plan, which is sequencing, dates, dependencies, assignments and progress, and Syncro stays the source of truth for tickets, invoicing and contracts. You get the planning layer, not a billing migration. Current can also run projects in a native mode that makes no PSA calls at all, if you would rather keep the two apart.

Who this suits

• Syncro shops running genuine multi-step delivery work — migrations, office moves, multi-site rollouts — who need sequencing their ticket queue cannot express, without leaving Syncro to get it.
• Shops where a slipped task should visibly move the go-live date rather than quietly surprise everyone at the end.
• Teams who want clients to watch progress without seeing internal financials, which a ticket queue cannot safely expose.

If your project work is genuinely a short checklist, Syncro's parent/child tickets are fine and adding a second tool is overhead you do not need. The moment sequencing matters, a checklist stops being enough.