Head to head
Current vs Syncro
An honest, sourced side-by-side of Current and Syncro for MSP project management — where Syncro is stronger, and where Current fits.
Written by the Current MSP team · Reviewed by Chad McDonald, Chief Technology Officer (CTO), ITPartners+
Last updated July 18, 2026
YesPartialNo?Not documented
| Capability | Current | Syncro |
|---|---|---|
| Gantt / timeline view | Yes — native Native Gantt/timeline boards plus a dependency map (@xyflow/react). | No No project Gantt; only a Calendar/appointments view. Project work lives in tickets. |
| Critical-path analysis | Yes — native engine Real native critical-path engine with client-side cycle detection. | No No project-scheduling engine at all, so no critical path to compute (documentation absence). |
| Task dependencies (FS/SS/etc.) | Yes — dependency-aware Dependency-aware scheduling with a dependency graph and cycle detection. | No (parent/child only) Only parent/child ticket linkage (hierarchy/checklist), not scheduled predecessor-successor dependencies. |
| Dependency-aware auto-scheduling | Yes — incl. back-scheduling Dependency-aware scheduling and back-scheduling across timeline, dependency map and what-if scenarios. | No No dependencies or scheduling engine, so no successor auto-rescheduling (documentation absence). |
| Resource management & capacity planning | Availability-driven Availability/PTO-aware scheduling via resource_availability and what-if scenarios; not a multi-year capacity forecaster. | Basic assignment Techs assigned to tickets/appointments with per-tech calendar; no true capacity/utilization forecasting. |
| PTO / availability-aware scheduling | Yes PTO/availability-aware scheduling and back-scheduling across timeline, dependency map and scenarios. | No Calendar shows booked appointments but no availability/PTO model driving scheduling (documentation absence). |
| Kanban board | Yes — native Native drag-and-drop Kanban (@dnd-kit) for tasks. | No Tickets managed in list/table views by status; no drag-and-drop Kanban documented. |
| Milestones | Yes Milestones with scheduling/criticality. | No No milestone objects; work tracked by ticket status/worksheet completion. |
| Portfolio / multi-project view | Yes Portfolio tiles/views across projects. | No No project entity, so no cross-project portfolio; oversight via ticket queues/KPI reports. |
| Time tracking | Yes Native time entry that flows to your PSA for billing — Autotask, ConnectWise, or Halo PSA. | Yes — native Billable/non-billable timers on tickets flow straight to invoicing within Syncro. |
| Billing / PSA integration & source-of-truth | Syncs to PSA or native 'autotask_synced' keeps Autotask as billing source of truth (Current owns scheduling); or fully Current-native. Also integrates ConnectWise and Halo PSA. | Yes — is the PSA All-in-one RMM+PSA on one data model; time converts to invoices natively. |
| Client / partner portal (with financial isolation) | Yes — DB-level isolation Partner portal with genuine DB-level financial isolation (RLS + partner-safe views + restrictive policies); partners never see financial data. | Support/billing portal End User Portal exposes tickets, assets and invoices/payments; not a project portal and surfaces financials by design. |
| Templates / playbooks | Yes — PMI playbooks PMI/post-merger playbooks and 24 managed-intelligence playbook templates per tenant. | Ticket templates only Ticket Blueprints (incl. parent/child), Worksheets and Recurring Tickets; not scheduled project playbooks. |
| Automation / workflow rules | Monitors + notifications Score/monitor engine (run_current_monitor) and notifications; not a general user-built trigger-action rules builder. | Yes — strong Condition/action Ticket Automations across the lifecycle, Workflows, recurring tickets, scripting. |
| Microsoft 365 integration (SharePoint/Teams/Calendar) | Yes — via Graph SharePoint, Teams and Calendar integration via Microsoft Graph. | Calendar + mgmt/backup Two-way Outlook calendar sync; M365 security/identity mgmt and backup, not project collaboration. |
| AI insights | Yes — Anthropic AI insights powered by Anthropic across the platform. | Ticketing only AI ticket classification, summarization and sentiment; no AI over project health or schedule risk. |
| Modern UI & architecture (recency of rebuild) | 2026 ground-up rebuild Fully rebuilt/renamed Cascade→Current in 2026 on React 19 + Supabase. | Clean model, dated UI Architecturally clean single data model, but the interface is frequently criticized as dated/dense. |
| Setup / onboarding effort | Modern self-serve Modern SaaS with transparent per-seat pricing; low-friction adoption alongside your PSA. | Fast Widely praised for a small learning curve and quick time-to-value; 14-day no-credit-card trial. |
| Pricing model & public price | Transparent — $50/user/mo Public pricing: $50/user/month or $540/user/year. | Transparent public price Public per-tech pricing: Core $129, Team $179 per user/mo (annual); unlimited endpoints. |
| Best-fit user | Modern delivery + partner isolation MSPs wanting purpose-built dependency-aware/critical-path delivery, a financially-isolated partner portal, and billing sync to their PSA — Autotask, ConnectWise, or Halo PSA. | Small SMB MSPs Small-to-midsize MSPs wanting one predictable all-in-one RMM+PSA; not for deep project scheduling. |
Where Syncro wins
A true all-in-one RMM + PSA + billing on one data model at transparent, predictable per-technician pricing with fast, low-effort onboarding — and it bundles native RMM (monitoring, scripting, patching, remote access), an entire capability domain Current doesn't provide.
Where Current fits: Syncro has no real project module — 'projects' are parent/child tickets, with no Gantt, no critical path, no task dependencies, no milestones and no portfolio view. For actual project delivery (the thing this category is about) Current is a different class of tool; the two solve different problems.
Why MSPs choose Current
- A modern 2026 ground-up rebuild (React 19 + Supabase), not a project module bolted onto a decades-old help-desk or PSA core — so the delivery experience is fast and purpose-built rather than layered onto legacy screens.
- A real, native critical-path engine plus dependency-aware scheduling and back-scheduling — native to the product, not a paid Moovila/TopLeft add-on the way it is for Autotask, ConnectWise and HaloPSA.
- PTO/availability-aware scheduling that runs consistently across the timeline, the dependency map AND what-if scenarios — availability-aware planning most incumbents only partially document.
- Kanban AND Gantt AND an interactive dependency map all native in one tool (Autotask lacks native project Kanban; Syncro lacks project boards entirely).
- A partner portal with genuine database-level financial isolation — Postgres RLS + partner-safe views + restrictive policies — so partners can never see financial data. Incumbent portals (Autotask, ConnectWise, Syncro, Halo) are designed to EXPOSE invoices to clients; Current is the opposite by construction.
- Flexible source-of-truth: 'autotask_synced' keeps Autotask as the billing record while Current owns scheduling, or 'current-native' where Current is the source of truth — plus shipped ConnectWise and Halo PSA integrations and Datto/Addigy/ScalePad connectors.
This is the two-tool view. See the full msp project management software, compared for all 7 tools side by side.