Head to head
Current vs ConnectWise Sell
An honest, sourced side-by-side of Current and ConnectWise Sell for MSP CRM — where ConnectWise Sell is stronger, and where Current fits.
Written by the Current MSP team · Reviewed by Kevin Damghani, Founder & CEO, ITPartners+ & Current
Last updated July 18, 2026
YesPartialNo?Not documented
| Capability | Current | ConnectWise Sell |
|---|---|---|
| Contact / company management | Yes — MSP-native Companies/contacts unified with project delivery; first-party 2-way sync with Autotask, ConnectWise, or Halo PSA incl. account-manager reassignment arbitration. | Yes — native to PSA Company/contact records with full service, ticketing and billing history attached inside ConnectWise PSA. |
| Deal pipeline & stages | Yes — AE ownership Deals with account-executive ownership (primary/co-owner), unowned-prospect pool, and sales-manager leadership see-all. | Yes Opportunities with custom stages, forecasting and quota tracking, but in a dated, form-heavy PSA UI. |
| Email tracking & sequences | Yes — native Sequences native; campaign sending with tenant-first Resend keys and impersonation-authentic sends. | Partial HTML templates and follow-up scheduling; no modern auto-advancing cadence engine is documented publicly. |
| Marketing automation & campaigns | Yes — in-platform Native campaign sending, QBR/SBR module, and Handwrytten (handwritten-mail) integration. | Partial Campaign module (email, segmentation, scheduling) but basic vs dedicated platforms; MSPs commonly supplement. |
| MSP-specific features (quoting, PSA sync, whitespace) | Yes — MSP-native ScalePad Quoter 'Win Quote Engine' bridge (won-quote to deal), whitespace/topic signals, and booking to CRM to PSA flow (Autotask, ConnectWise, or Halo PSA). | Partial Deep quoting via separately-licensed ConnectWise CPQ; CRM native inside PSA; no whitespace/stack-gap feature documented. |
| Autotask / ConnectWise 2-way integration | Yes — first-party 2-way First-party 2-way sync with Autotask, ConnectWise, or Halo PSA incl. account-manager reassignment arbitration, CRM email-domain gating, NeverBounce verification. | ConnectWise-stack only CRM is native to ConnectWise PSA and does not sync to Autotask (a competing PSA); only ConnectWise CPQ pulls Autotask records into quotes. |
| Reporting & dashboards | Yes Sales dashboards, relationship-health, sales-coaching and AI insights in-platform alongside delivery data. | Yes (complex) Powerful real-time dashboards across sales/service/billing, but boards/reports must be designed and maintained — part of the steep learning curve. |
| AI / sales insights | Yes — MSP-tuned Anthropic-powered AI sales insights, whitespace/topic signals, relationship-health and sales coaching tuned to managed services. | Service-desk focused Sidekick AI is concentrated on the service desk (ticket triage/summarization/sentiment); dedicated sales AI is not clearly documented. |
| Data enrichment / prospecting | Verification + import NeverBounce email verification, HubSpot import engine and domain gating for data hygiene; not a net-new firmographic prospecting database. | ?Not documented No native enrichment engine documented; net-new prospecting relies on third-party tools feeding the PSA. |
| Booking / meeting scheduling | Yes — PSA-wired Native booking to CRM to PSA flow (Autotask, ConnectWise, or Halo PSA) — booked meetings capture leads and flow to the PSA. | ?Not documented Internal activity/calendar scheduling for reps; no self-service prospect booking page documented publicly. |
| Mobile | Responsive web Modern responsive web app (React 19); no dedicated native iOS/Android app noted. | Weak for sales PSA mobile app is service/ticket-oriented; reviewers repeatedly flag limited mobile functionality — not a CRM/sales strength. |
| Modern UI & architecture | Yes — 2026 rebuild Modern React 19 + Supabase, rebuilt 2026; multi-tenant with DB-level RLS isolation. | No — legacy Legacy lineage; widely described as dated, cluttered and form-heavy with a steep learning curve. |
| Ease of use | Purpose-built MSP-purpose-built and low-config; one platform for sales + delivery removes tool-switching between CRM and PSA. | No — hard Powerful but hard: excessive clicks, heavy configuration, steep learning curve; Capterra ease-of-use 3.7/5. |
| Pricing model & public price | One price — $50/user/mo $50/user/mo or $540/user/yr covers CRM and project delivery — one platform, one price; no seat-type splits, credit meters or onboarding fees. | Quote-based No public price (sales call required). Third-party 2026 estimates: CPQ ~$50-85 and PSA ~$35-65/user/mo, plus implementation/training fees. |
| Best-fit user | MSPs on Autotask, ConnectWise, or Halo PSA MSPs wanting CRM and project delivery unified in one modern, multi-tenant platform with first-party sync to Autotask, ConnectWise, or Halo PSA. | Established ConnectWise MSPs Best for mid/enterprise MSPs already on ConnectWise PSA who want CRM + quoting inside the PSA and have staff to configure it. |
Where ConnectWise Sell wins
For a shop already standardized on ConnectWise PSA, CRM plus mature CPQ quoting (real-time distributor pricing, eSignature, recurring-revenue and multi-option quotes) lives inside the same system as ticketing, time, projects and billing — deep native ecosystem, enterprise scale, and highly configurable.
Where Current fits: That advantage is captive to the ConnectWise stack: its CRM doesn't sync to Autotask, the UI is dated with a steep learning curve (Capterra ease 3.7/5), quoting is a separately-licensed product, and pricing is quote-only with implementation fees. An MSP not standardized on ConnectWise PSA gets none of it — Current syncs first-party with Autotask, ConnectWise, or Halo PSA and is transparently priced.
Why MSPs choose Current
- Unified CRM + project delivery in one multi-tenant platform: deals, quoting and won work flow straight into dependency-aware, critical-path scheduling and time-entry-to-PSA billing (Autotask, ConnectWise, or Halo PSA) — no re-entry and no third-party bridge between sales and delivery.
- First-party 2-way sync with Autotask, ConnectWise, or Halo PSA — including account-manager reassignment arbitration, CRM email-domain gating and NeverBounce verification — instead of a paid, brittle third-party connector that every rival in this set relies on.
- MSP-native sales intelligence: whitespace / topic signals, relationship-health, sequences, sales coaching, and Anthropic-powered AI insights tuned to managed services rather than generic B2B sales.
- ScalePad Quoter 'Win Quote Engine' bridge (won-quote to deal) and a booking to CRM to PSA flow (Autotask, ConnectWise, or Halo PSA), so quoting and lead capture are wired to the PSA out of the box.
- Modern 2026 rebuild on React 19 + Supabase with DB-level multi-tenant RLS and partner-portal financial isolation enforced at the database, not just hidden in the UI.
- One platform, one price: $50/user/mo (or $540/user/yr) covers both CRM and project delivery — no Core-vs-Sales seat splits, credit meters, separate marketing-hub upsells, or mandatory onboarding fees.
This is the two-tool view. See the full msp crm software, compared for all 7 tools side by side.