Turn on Teams direct messages for commissions

When a rep asks their manager about a commission line (the Send to Teams button on a line in My statements), or a manager nudges a rep from the Team tracker, the message carries a link to the opportunity, and the signed quote when there is one. It goes out one of two ways. Out of the box, and until an admin does the step below, it's a real email from the sender's own mailbox. That always works, so nobody is ever blocked. The upgrade turns those same asks into Teams 1:1 direct messages, which most teams prefer. After each send, a message tells you which way it went.

1. 1
   Have a Microsoft administrator open Azure / Microsoft Entra ID

   This is a Microsoft-side change on the Current app registration your workspace already uses for Microsoft 365. It needs someone who can grant admin consent for your organization.
2. 2
   Grant the Current app permission to send Teams chats

   Add the Microsoft Graph permissions Chat.Create and Chat.ReadWrite to the app as Delegated permissions, then grant admin consent for the whole organization. Then re-approve Current from the Microsoft 365 card on Settings › Integrations so the new permissions take effect for everyone.
3. 3
   That's it, the switch is automatic

   Once the permission is granted and consented, the next commission ask goes out as a real Teams direct message instead of an email. There's nothing to change inside Current; it detects the new capability and uses it.