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Holidays and employee costs: where the numbers come from

3 min read · Updated Jul 26, 2026

Two numbers quietly shape a lot of what Current shows you: the company holiday calendar (which drives every schedule) and each employee's internal hourly cost (which drives every margin figure). Both can come from two places — synced from Autotask, or entered by hand in Current — and it matters which one applies where. Here's exactly how each works, verified against the code, not guessed.

Note
On ConnectWise, both are manual for now
Holiday and cost-rate pulls are an Autotask feature today — ConnectWise workspaces don't sync either in this release. Everything else on this page still applies: add your holidays by hand (a few minutes, once a year) and enter cost rates manually, and they drive scheduling and the Profitability lens identically.

Holidays: one calendar per tenant, two ways to fill it

Current keeps a single company-wide holiday calendar shared by every project — this is what "weekends + holidays skipped" on the Timeline actually skips. It's filled two ways, and both can be in play at once:

  • Synced from Autotask — Current's regular sync pulls Autotask's company holiday set and adds those dates automatically. These rows are tagged as coming from Autotask. (Autotask workspaces only.)
  • Added manually — a Tenant Admin can add a one-off holiday (a date plus an optional name) directly in Current, for anything your PSA doesn't have — or, on ConnectWise, for the whole calendar.
  1. 1
    Open Settings → Holidays
    Admin-only page. It shows a running count, e.g. "14 holidays — 10 synced from Autotask, 4 added here."
  2. 2
    Review each entry
    A synced holiday shows an Autotask badge (hover it: "reappears on next sync if deleted here"). A manual one shows a pen icon instead.
  3. 3
    Add a manual holiday
    Pick a date, optionally name it, and save. It applies to every project in the tenant immediately.
  4. 4
    Delete carefully
    Deleting a synced holiday works, but it comes back on the next Autotask sync — delete it in Autotask instead if you want it gone for good.
Heads up
A synced holiday will reappear
If a holiday is tagged as coming from Autotask, deleting it in Current is temporary — the next sync re-adds it. Remove it in Autotask if you want it gone permanently.
Note
This list also shapes your response times now
If your workspace measures average first response and average resolution time on your desk's working hours (a tenant-admin setting in Settings, under Integrations, in Workspace basics), the days on this calendar are left out of those two numbers, exactly as the Timeline leaves them out of a schedule. One list, so scheduling and your service desk numbers can never disagree about a day off. Adding a holiday therefore makes those two averages read slightly smaller for any period that contains it. On the round the clock setting, which is where every workspace starts, this calendar has no effect on those numbers at all.

Employee cost: per-person, from two sources, admin-only

Every person can have an internal hourly cost — what they actually cost the business per hour, as opposed to what you bill a partner. Current uses this only for the Profitability lens on Reports; it never appears anywhere a project manager, engineer, or partner viewer can see.

  • Synced from Autotask — if a person is linked to an Autotask resource, their Internal Cost (Burden Rate) is pulled in automatically on every sync. Current shows this as the source and won't let you hand-edit it, because the next sync would just overwrite your edit. (Autotask workspaces only.)
  • Entered manually — for anyone without a synced cost (including everyone on a ConnectWise workspace), a Tenant Admin can enter a rate by hand.

What holidays and costs are each used for

DataDrivesDoesn't drive
Holiday calendarTask scheduling and critical-path dates on the Timeline, Dependency map, What-if, and the Schedule grid. Also, on a workspace measuring response times on working hours, the average first response and average resolution time on your dashboards: a holiday is not a working day, so it is left out of bothCost, margin, or budget figures. Nor SLA compliance, which is your PSA's own verdict against its own due times and its own calendar
Employee hourly costThe Profitability / Margin lens on Reports (revenue minus internal labor cost, by project)Scheduling, capacity, or the standard project budget/burn view — those use billable rate and hours, not cost
Note
Cost and margin are Tenant Admin only
Only Tenant Admins (and super admins) can see cost rates or margin figures — not Project Managers, Engineers, or Account Executives. If margin numbers look incomplete, it's usually because some people don't have a cost rate on file yet; Current labels those hours as unrated rather than guessing.

See "PTO and availability-aware scheduling in the Timeline" for how the holiday calendar interacts with individual PTO, and see "Roles & permissions: who sees what" for the full admin-only visibility list.

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