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Getting started checklist: your first afternoon

Connect your PSA and Microsoft 365, invite the team, and go live, then work through the setup checks, your Getting started card, the screen tours, the walkthroughs and your Day 1 · Week 1 · Month 1 journey at your own pace.

Updated 8 min read
On this page · 7 sections

Rollout takes an afternoon, not a quarter. Connect your PSA and Microsoft 365 and your supported companies, contacts and history arrive through sync. SuperOps projects and opportunities stay in Current. Here's the order that works.

Settings › Current setup is where a workspace admin starts: a few areas (Your workspace, People and Apps) holding a short list of steps (your name and brand, connecting your PSA or choosing to run without one, inviting your team, installing the apps), with a ring that counts what is left and a card per area that opens its next step. Only the steps marked Required must be done; skip any other with Skip for now and come back to it from the list. Until the list is finished, the Settings row at the foot of the left menu says how many steps are left. See "Settings: every setting in one place".

The setup checks track the workspace side for you. Workspace basics opens on My Day the first time a tenant admin signs in, and Projects, Sales and Integrations each open the first time an admin visits them. Each lists what that part needs (your PSA, linking your team, your time zone, your pipeline, what you sell, your tools) and fixes most of it right there. See "Current setup checks: get each part of Current ready". The Get Current set up card that used to sit in the bottom-right corner is gone: the checks do its job.

Your own Getting started card sits in the bottom-right corner and covers the first things YOU do: link your account in your PSA, connect your calendar, open a project and log your first time entry. On a first day Current shows one thing at a time, so the card waits until the welcome tour and the setup check are closed.

If your books are not in US dollars, a tenant admin picks the workspace currency in Settings › General › Region and words. Until someone picks one, the workspace is on US dollars. The currency labels every amount Current shows and converts nothing. Your Current subscription is billed in US dollars either way.

Tip
Skip what doesn't apply
Optional lines on a setup check carry Not using this. A workspace that never sends campaigns can mark email sending that way; one that doesn't use SharePoint can do the same for Microsoft 365. Change puts a line back. A whole check you don't need can be ignored by typing IGNORE. On your Getting started card, Don't show again hides it for good, on every device you sign in from.

If a project is set to sync with a PSA but the workspace isn't ready to build it there yet (nothing connected, or no record linked to a PSA company) the project page says so before you press Build, and tells you who can fix it. If your workspace runs Current without a PSA at all, choose We don't use a PSA once and the reminders stop everywhere.

Heads up
Connecting your PSA only reads
Connecting and syncing your PSA changes nothing in it. Current writes to your PSA only when someone acts: building a project there, or editing a project or task that syncs with it. Company, contact, opportunity and note writes and time entries stay off until a Tenant Admin turns them on.
Integrations → your PSA's card (ConnectWise PSA or Autotask). Manage opens the connection; Sync now pulls immediately.
  1. 1
    Connect your PSA
    Settings → Integrations → Autotask, ConnectWise PSA, HaloPSA, Syncro, Rev.io, or SuperOps. Enter your API credentials; Current runs a test connection before saving anything. SuperOps also asks you to choose your account region; confirm its currency after connecting. See "Connect Autotask and choose what syncs", "Connect ConnectWise PSA and choose what syncs", "Connect HaloPSA and choose what syncs", "Connect Syncro and choose what syncs", "Connect Rev.io and choose what syncs", or "Connect SuperOps to Current" for the full walkthrough, one PSA per workspace.
  2. 2
    Let the first pull finish
    The initial sync brings in companies, contacts, projects, tickets, people, and time entries. Watch progress under Settings → Sync health.
  3. 3
    Connect Microsoft 365
    An admin configures SharePoint once for the workspace; each user connects their own account for Teams and Calendar. See the Microsoft 365 guide.
  4. 4
    Invite your team
    Settings → Members → Invite. Assign a role at invite time, roles scope what each person sees, so get this right before people log in.
  5. 5
    Review field ownership
    The ownership map decides which system wins for each field. Defaults are safe (your PSA owns billing-critical fields), but review it before enabling push.
  6. 6
    Turn on write-back
    When you're ready, enable push per entity, time entries, task dates, statuses. Each outbound write is confirmed by reading the record back.
Tip
Sandbox first
If you have a sandbox or test instance of your PSA (Autotask sandboxes are common), connect it first and run a test project through the full loop. The environment follows the credentials, so double-check which one you're pointed at.

Screen tours: the first time you open a key screen

The first time you open one of the key screens, a spotlight of three to five steps points out what matters on that page. It runs once, after the page has settled, and only when you are not already inside the tour or a walkthrough. The screens are My Day, Portfolio, a project and its Boards, List, Dependencies, Timeline and Calendar views, Schedule, Time, Playbooks, Integrations, Settings, Users & roles, Dashboards, Reports, Sync health, Sales home, Companies, a company record, Contacts, Opportunities, My opportunities, Leads, Campaigns, Sequences, Lists, Whitespace, Renewals, Business reviews, Goals and Commissions. You only get the ones your role can open.

Afterwards a New here? card sits at the top of that page with three best practices for it, a button that replays the spotlight (it reads Show me until the tour has run, then Replay the tour), and Read the playbook, which opens the playbook for your role in this help center in a new tab. The X on the card hides it on that screen for good; the replay stays on Learn Current. Tours never run automatically during a support session, and Learn Current → Preferences switches the automatic ones off altogether while the card and every replay keep working.

Walkthroughs: do it with me

A walkthrough sits beside you while you do the real thing for the first time. It is not a video and not a demo. It highlights the button you need next, then waits: the step only moves on once you have actually done it, so you can read the screen, stop to think, or go and find something before you carry on. Skip this step is on screen the whole time, and nothing is ever locked while a walkthrough is running. On your first time entry, Current offers the walkthrough above the form and you can save without it. There are five sets, and you only see the ones that fit your role, so a salesperson is never offered the time-entry walkthrough and an engineer is never offered the opportunity one:

  • Getting going: create your first project, log a time entry, move an opportunity forward.
  • Admin setup: invite the team, connect your PSA, set cost rates, brand kit, lead routing.
  • Project depth: add a dependency and see the critical path, set your PTO, run a scenario, use a playbook, share a project with a partner viewer.
  • Sales depth: build a list, save a first campaign, build a sequence, open a whitespace opportunity, build a first business review, convert a won quote.
  • Insight: build your first dashboard, put a dashboard on a TV, schedule a report.

Every one ends on the real thing you made: a real invitation, a real dependency on the map, a real list, a real TV link.

Where to start one

  1. 1
    Show me, on your Getting started card and on your journey
    The rows on your Getting started card that have a walkthrough behind them carry a Show me link. So does every journey step on Learn Current that has one. Press it and the walkthrough starts on the page where the work happens.
  2. 2
    Learn Current
    Open the menu behind your initials at the top right and choose Learn Current, or click the small ring beside What's New in the top bar. Every walkthrough set, every screen tour and every playbook that applies to you is listed there, each walkthrough with roughly how long it takes, so you can run one whenever you like rather than only the first time.
  3. 3
    Replay the tour, on Learn Current
    The short guided tour you got on your first sign-in is on Learn Current too: press Show me on the Take the tour step. Take it again any time, and as often as you want.

Your journey: Day 1, Week 1, Month 1

Learn Current lays out a path for your role in three phases: Day 1, Week 1 and Month 1. Each step carries a one-line reason it matters, a Do it button that opens the screen, walkthrough or tour, and Show me where a walkthrough exists. Skip any step. Steps Current can see for itself (a time entry, a linked PSA identity, a calendar connection, a walkthrough or screen tour you ran) tick themselves; a Done button appears only on a step the app cannot see. The ring in the top bar fills as you go and turns into a check when the journey is done.

Finishing shows a quiet You know Current card on Learn Current, and your profile menu carries a line, Knows Current, with the month and year. There is no badge art and no leaderboard. Partner viewers get a three-item welcome path on the portal instead, and never a tour, walkthrough or journey from the staff app.

Learning emails

In your first two weeks you get four short emails, written for your role: your first hour on day 1, one habit on day 3, one best practice on day 7, and one thing most people miss on day 14. Each one carries a Stop these emails link, and the same switch lives under Learn Current → Preferences. They only ever go to someone in their first two weeks.

Preferences: two switches

  • Run tours automatically. Off means no first-visit spotlight launches on its own; the New here? card, its replay button and every replay on Learn Current keep working.
  • Learning emails. Off stops the four emails; on resumes them for anyone still inside their first two weeks.

Who can see how you are getting on

Your workspace admins can see which setup steps and walkthroughs each person on the team has finished, and the date each one was finished, on Settings › Users and roles › People. The same line prints the phase of the journey each person is in (Day 1, Week 1, Month 1, or Knows Current with the month they finished) and one figure for screen tours, Screen tours: 8 of 12. Steps you chose to skip show as skipped rather than as missing, and if nothing has moved for a while the row prints how many days it has been. Current does not record how long you spent on anything, does not time you, does not rank people against each other, and has no leaderboard. The point is so an admin can spot the teammate who never got their PSA identity linked, not to score anyone. Your own Getting started card carries a line saying so, so nothing about this is behind your back.

Note
Support sessions are not credited to you
When someone from Current support is inside your workspace helping you, nothing from that session is credited to you or to anyone else on your team: no walkthrough, no tour, no step you ticked yourself. The database refuses that write rather than the screen hiding it. Steps Current works out from your real data are the exception, and they always tell the truth about your workspace: if your PSA identity gets linked while someone is helping you, that step reads as done, because it is done.

A workspace that runs Current without a PSA is scored on the steps it can actually do. The PSA steps are not counted as missing and never show as behind; they do not apply, and the progress you see is out of the steps that are yours.

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