NinjaOne SaaS Backup (Dropsuite): Microsoft 365 and Google Workspace backups per partner
Paste the API URL and two tokens from Dropsuite's API Settings, and Current brings each partner's cloud backups onto the company record: which mailboxes, OneDrives, SharePoint sites, Teams and Google Drives are backed up, which are failing or have had no good backup for two days, and the storage used. The sync only reads Dropsuite.
On this page · 3 sections
Dropsuite, also sold as NinjaOne SaaS Backup, backs up your partners' Microsoft 365 and Google Workspace accounts: mailboxes, OneDrive, SharePoint sites, Teams and Groups, and Google Drive. This connector reads that estate into Current every 30 minutes and hangs each organization off the matching company, so you can see which accounts are backed up, which are failing, and how much storage each partner uses. It is a reporting feed: the sync reads Dropsuite and changes nothing in it. It never restores, adds or removes a seat, or creates an organization.
Connect it
- 1Open API SettingsSign in to the Dropsuite Partner Portal (NinjaOne SaaS Backup) as an administrator and open Settings, then API Settings. API access is available only to Direct Partners and Distributors; if you buy through someone else, ask them to turn it on.
- 2Copy three valuesCopy the API URL, the Reseller Token and the Authentication Token from the API Information section.
- 3Paste and testIn Current open Integrations, find NinjaOne SaaS Backup (Dropsuite) under Backup, paste all three and press Test connection.
- 4Check the matchesAfter the first sync, check the mapping list: each organization is matched to a company by name, or by its email domain against the company's website. Fix any that are wrong.
What Current syncs
| Data set | What Current stores | Where it lands |
|---|---|---|
| Organizations | Each Dropsuite customer organization by name, its seat and shared mailbox counts, its storage used, and whether it is suspended | The mapping list on the card, and the company's backup card |
| Backed-up accounts | Each mailbox, OneDrive, SharePoint site, Team or Group and Google Drive: the address or name the backup covers, Dropsuite's status, whether Dropsuite reported an error, the last backup and the last good backup, and whether it is failing or stale | The company's backup card, the backups-failing alert and business reviews |
Failing and stale
An account is failing when Dropsuite reports Connection Failed, Authentication Error or System Error, when a backup completed with errors, or when it has had no good backup for 48 hours (stale). A deactivated account is not counted either way. An account added in the last two days that has not finished its first backup is shown as not known yet rather than failing. The same definition drives the company card, the backups-failing alert and business reviews.
