Domotz: collectors, devices, uptime and alerts

Domotz watches the network at each site you manage. A small agent called a collector sits on the site's network and keeps track of every device it can see: switches, access points, printers, cameras, servers. This connector reads those collectors and their devices into Current every 10 minutes and hangs each one off the matching company, so a network problem shows up where your team already looks.

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   1 · Create an API key in Domotz

   Sign in to the Domotz Portal, open Settings, then API keys, and create a key. Domotz shows the key once, so copy it before you leave the page.
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   2 · Copy the API endpoint

   The same page shows your account's API endpoint. It is a regional address that ends in /public-api/v1, for example https://api-us-east-1-cell-1.domotz.com/public-api/v1/. Copy it exactly.
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   3 · Paste both and press Test connection

   In Current open Integrations, find Domotz in the Networking section, paste the endpoint and the key, and press Test connection. Current checks that the endpoint is a Domotz address before it sends anything, reads one page of your collector list to prove the key works, and only then stores the key, server-side.

After the first sync, Current matches each collector to a company by the name of its Domotz organization, or by the collector's own name when it has no organization. Names are compared with punctuation and suffixes like Inc and LLC removed, and a collector is matched only when exactly one company fits.

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   Open the mapping panel

   Integrations, then Domotz, then Manage, then Customer mapping. It opens on the Unmapped tab.
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   Check the automatic matches

   The Mapped tab lists every linked collector. Unmap a wrong match and map it to the right company; a mapping you set by hand is never overwritten by a later sync.
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   Map or ignore the rest

   Press Map on an unmapped collector and pick its company. A collector that should never map (your own office, a lab) can be ignored.

• ＋A device you marked important in Domotz that has been down for more than 15 minutes raises a critical alert on its company, naming the device. It clears itself when the device answers again.
• ＋A collector that has been offline for more than 15 minutes joins the company's network alert as a warning, beside UniFi, Meraki and Auvik. An offline collector means Current cannot see that site, either because the site lost power or internet, or because the collector itself is off.

Mark a device important in Domotz to have Current watch it this way. Devices that are not marked important still show their status on the company page; they just do not raise an alert of their own.