Get help from the Current team
To reach a person on the Current team, open the Help Center's Contact support form (Get Help ↗ in your account menu, then Contact support) or email support@current.day. A person on the team reads every message and replies by email. For a quick answer about how Current works, ask the How do I… tab or the Help Center's Ask box first: they answer from this help center in seconds.
Which way to ask
| You want to | Where | What happens |
|---|---|---|
| Know how to do something | The How do I… tab on the right edge of every page (on a computer), or the Ask box on the Help Center home | An answer from this help center, with links to the articles it came from |
| Read the full guides | Your initials menu, top right › Get Help ↗ (or /help) | The Help Center opens in a new tab, so you keep your place |
| Tell us something looks wrong | Your initials menu › Report a problem | Your description goes to the team with the page you were on, your browser and your last few steps |
| Ask for something Current doesn't do | Suggest a feature in the How do I… panel, or Ideas and requests on the Help Center home | Your idea goes on the request board, where others can vote, and you hear from us when it ships |
| Talk to a person | Contact support on the Help Center, or support@current.day | A reply by email |
When a screen breaks, you don't need to report it: the error screen reports itself the moment it happens, and the optional box under the message lets you add what you were doing. See "Reporting a problem (and what happens when a screen breaks)".
Send a message to support
- 1Open Contact supportFrom Current, open your initials menu and choose Get Help ↗, then Contact support. Or go straight to current.day/help/contact. When the Help Center's Ask box can't find an answer, it offers Contact support with your question already filled in.
- 2Say who you areSigned in to Current, the form sends as you. Otherwise it asks for your name, email address and company name.
- 3Pick what it's aboutSupport request or Feature enhancement.
- 4Describe it and add screenshotsSay what you were trying to do, what you saw, and which part of Current it was in. Paste a screenshot (⌘V or Ctrl+V), drag one in, or choose a file, up to three.
- 5Send messageThe confirmation says you'll hear back by email, usually within one business day.
Can I book a call?
There's no call booking inside Current for existing workspaces. If a call would help, say so in your Contact support message along with the times that suit you, and the reply comes by email. If you're not using Current yet, Book a demo on current.day books a demo with the team.
Help for your customers' contacts
Partner viewers, your customers' contacts in the partner portal, don't see Suggest a feature or Contact support. They ask your team, and your team contacts us if needed.