Current time capture: privacy

Effective October 6, 2026, with version 1.1.0 of the extension. Clarified October 24, 2026.

This page explains what the Current time capture browser extension records, where it goes, who can see it, and how to stop it. The extension is published by Current MSP Inc., the company behind Current at current.day.

What it is for

One thing: helping a person who works a ticket or a project task in Current log the time they spent on it. While that ticket's or task's clock runs in Current, the extension notes which sites the person uses, by host name, and for how many minutes. When they stop the clock, they see that list before anything is logged, and they press Log themselves. The extension never creates time by itself.

What it records, and when

• Only after the person has connected the extension from their own Settings in Current and pressed Turn on capture in the extension's side panel.
• Only while a Current ticket's or project task's clock is running, and never for other time such as meetings, training or time off.
• Only the host name of the tab in front (for example portal.azure.com), and how many seconds it was in front. A known work tool reads as its name (for example "Datto RMM"), and an IP address or a name with no dot reads "A device on your network".
• For a known work tool, the part of the tool the person is in, chosen from a fixed list built into the extension (for example "Microsoft Entra › Conditional Access" or "Intune › Devices"). The extension looks at the address only to pick a name from that list, then forgets it: no part of the address itself is kept or sent, and a page the list does not know reads as the tool's name alone.
• The order of the work: each stretch of time on a site or part of a tool, with when it started and ended, so the note can follow the order the work was done in.
• Page titles, only if the workspace's admin turned them on and the person then agreed in the side panel. See Page titles.

What it never records

• The rest of a page's address (no search terms, ids or names from it), what a page contains, what the person types, or a screenshot. It has no microphone. A page's title is never recorded unless page titles were turned on and agreed to, as below.
• Anything in an incognito window, anything while no ticket's or task's clock runs, and anything during a Current support session.
• Current's own sites and sites matched by the built-in never-record list, including recognized banking, health, personal mail, password-manager, credential-vault and personal-chat sites. The list cannot identify every sensitive site. An unrecognized site may be recorded unless a workspace admin adds it to the skipped sites or the person chooses "Don't capture this tab".

Page titles

• Off by default. Only a workspace admin can turn page titles on, in Current's Settings, and the change is recorded in the workspace's audit log.
• Turning them on does not record anything by itself. Each person's extension then asks "Include page titles?", and nothing records a title until that person presses Include page titles. They can stop again at any time from the side panel's menu.
• Before a title is kept anywhere, the extension removes email addresses, web addresses, file paths, ids and long codes, IP addresses, and any run of five or more digits (phone, account and ticket numbers, dates), and cuts it to 80 characters. Current checks the title again when it arrives.
• A title can still contain a person's name. A name can't be told apart from other words reliably, so it may be kept if a page shows one in its title.
• Never in an incognito window, never on a site Current never records, and never for a device on your network.
• Only the person who recorded them, and Current's AI when it drafts that person's note, read them. A workspace admin who turns page titles off deletes every page title already recorded in the workspace.

The ticket's clock

Without the extension, Current pauses a ticket's clock two minutes after the Current tab is hidden. While the extension is recording work sites and the person is at the computer, the clock keeps running when they leave the Current tab. It pauses two minutes after they step away, open a site the extension never records, or stop recording. The person reviews the hours before anything is logged.

Where it is kept, and for how long

• On the computer: the list stays in the browser's own extension storage for 7 days, then deletes itself.
• In Current: only when the clock stops or pauses, the extension sends, for that ticket or task, each host or tool name (with the part of a known tool) with its seconds and its first and last time, the order of the stretches with their start and end times, and page titles only when they were turned on and agreed to, over HTTPS, signed with that browser's own key. Uploads may retry automatically after a temporary failure. Summaries held for review are sent only when the person chooses Send. These summaries stay in Current until the person deletes them, the ticket or task is deleted, or the workspace is, subject to the retention schedule in Current's Privacy Policy.

Who can see it

Only you see the list. At most, a manager who reviews your time sees the total minutes recorded for an entry, never the list. A workspace admin can see who connected a browser and when it last checked in, so they can disconnect a lost laptop, and never what it recorded. Current's own staff have no screen that shows it.

Current's AI reads your own list to draft your note when you stop the clock; nothing else. That includes the order of your work and, only when page titles are on and you agreed, their titles. The list is sent to Current's AI provider for that one request and is not kept by Current for anything else.

What it is never used for

It is never sold, never used for advertising, and never used for anything unrelated to logging time on a ticket or task. The use of information received from the extension adheres to the Chrome Web Store User Data Policy, including the Limited Use requirements.

How to stop it

• Pause it for 30 minutes from the extension's side panel.
• Skip the tab in front with "Don't capture this tab".
• Delete what it recorded, for one ticket or task or for everything, from the side panel or from Settings in Current.
• Disconnect the browser from Settings in Current or from the side panel. A disconnected browser records nothing and sends nothing.
• Remove the extension from the browser.

A workspace admin can also turn the extension off for the whole workspace. When a person's account is disabled, or their role no longer works the service desk, their browsers are disconnected automatically.

When this changes

A version of the extension that changes what it records or where it goes shows its first-run explanation again and records nothing until the person presses Turn on capture again. This page is updated in the same release.

Contact

Current MSP Inc., 2851 Charlevoix Dr SE, Suite 100, Grand Rapids, MI 49546. Questions about this extension: support@current.day. Privacy requests: privacy@current.day. Current's full privacy policy is at current.day/privacy.